If you are looking to pursue a career in leadership in the spa and wellness industry, here are the top 3 skills you should focus on really honing in on and developing to ensure a successful career:

  • Personal and professional strength; It is important to be rational and mature and able to stay level headed and calm, even under pressure. Volatility is a big part of this industry and how you handle that is really important and can make or break your career.
  • Organization; playing a leadership role in a spa setting is comparable to doing a million jobs at once. Being organized is crucial to your sanity and your success. Knowing where files are, where staff are and what they are doing, what is going on in a given day, knowing clients and managing customers as well.
  • Sales, sales, sales; Selling your brand, services and the experience is a big part of the job. Being good at selling yourself and your brand is really important to ensure you are attracting the right clients, staff and partners.

There are many other important skills that should not be overlooked. This includes customer service and interpersonal skills, time management, etc.